1. Overview
QUEXXEN respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Service.

2. Information We Collect

a. Information You Provide
Name, email, phone number
Account credentials
Profile and group information
Messages or media you voluntarily share

b. Automatically Collected Information
Device type, OS, app version
IP address and usage data
Approximate location (when enabled)

c. Location Data
Location data is collected only when you enable location-based features. You may disable location access at any time in your device settings, though some features may not function.

3. Permissions
QUEXXEN may request access to:
Location
Camera
Microphone
Notifications

Permissions are used only when features require them and can be revoked at any time through device settings.

4. How We Use Information
We use your information to:
Provide and improve the Service
Enable trusted-connection features
Facilitate communication between users
Maintain security and prevent misuse
Comply with legal obligations

We do not sell personal data.

5. Third-Party Services
QUEXXEN uses trusted third-party providers, including but not limited to:
Firebase (authentication, data storage, analytics)
Twilio / ZEGOCLOUD (communications services)
Cloud infrastructure providers

These services process data in accordance with their own privacy policies and industry security standards.

6. Data Sharing
We may share data:
With service providers strictly for operational purposes
To comply with legal requirements or lawful requests
To protect rights, safety, or security

We do not share personal data for advertising resale.

7. Data Security
We implement reasonable administrative, technical, and organizational safeguards. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Data Retention
We retain personal data only as long as necessary to provide the Service or comply with legal obligations. Users may request account deletion subject to retention requirements.

9. Children’s Privacy
QUEXXEN does not knowingly collect data from children under 13 without parental consent.

10. Your Rights
Depending on your jurisdiction, you may have rights to:
Access your data
Correct inaccuracies
Request deletion
Withdraw consent

Requests can be submitted to: info@quexxen.com

11. Policy Updates
We may update this Privacy Policy periodically. Continued use of the Service constitutes acceptance of updates.

12. Contact
QUEXXEN™ Privacy Team
Email: info@quexxen.com
Website: https://www.quexxen.com